Pathology and radiology charges

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When your doctor refers you for blood tests or x-rays, chances are he or she will do so by handing you a convenient pre-printed form listing the locations of clinics points where these services are available, and with a telephone number for you to call to make an appointment. Chances are that the referral form […]

Telephone scams

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Scammers will try anything to get your attention and attempt to fool you into providing them access to your personal or financial information. Lately we have seen an increase in the number of reported phone scams. These include calls from fraudsters claiming to be from your bank or other legitimate organisations such as your software […]

Stopping nuisance phone calls

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Unsolicited calls are frustrating at the best of times. You can reduce the frequency of these calls by registering your telephone number on the Australia Government’s ‘Do Not Call’ Register.

Door-to-door salespeople

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Knock knock “Would you like to buy something today?” When a salesman knocks on your door, your natural instinct is probably to be polite, but really, you may just want them to go away. You may also be concerned that if you don’t do what they want, they know where you live. The Australian Consumer […]

Buying and selling a home

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Before making a final decision or signing any contract: investigate your options thoroughly – consider your needs and what you can afford; and get advice from people you trust.

Elder abuse and the law

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It’s difficult and uncomfortable to define “Elder abuse”. It’s a broad brush term used to define a range of physical, psychological, sexual and financial abuse or neglect directed towards older people in the community. It’s often an almost invisible form of abuse, occurring as it does in the private confines of trust relationships including family, […]