Lucy is a talented lawyer, business administrator and manager. In her seven years with Birman & Ride she has developed her skills in various roles including lawyer, team leader, HR manager, business analyst, salesperson and marketing manager.
In the legal sphere, Lucy is responsible for supervising the firm's Wills, probate, estate administration and real estate settlements departments. Lucy serves clients directly in more complex matters in these areas as well as in property and commercial law.
Lucy's high standards, ability to lead and inspire others and facility with computerised information systems have been instrumental in the firm bringing new and innovative legal services to the market.
Working side-by-side with technology partner ContactsLaw, Lucy developed systems that enabled Flat Rate Settlements to dramatically reduce costs and improve service quality. Leveraging these benefits and its flat-rate pricing model, the firm brought revolutionary change to the conveyancing industry in Western Australia.
Recently, Lucy has led the development the firm's on-the-spot services - advanced interactive instruction forms enabling the delivery of many consumer legal services and court applications in one client consultation.
Lucy's innovations have changed, and will continue to change, the way lawyers do business.
Lucy's favourite role, however, is mentoring and coaching law undergraduates and junior lawyers and assisting them with their professional development. Lucy co-ordinates the firm's in-house professional training program and spends much of her time pondering how the firm and its junior employees can grow together for mutual advantage.
You will often find Lucy sitting on the floor of conference rooms or dancing up and down the hallways with her 10-month old daughter who comes to work with her. Since becoming a mum, Lucy has become passionate about supporting and encouraging working mothers to fulfil their career ambitions.